Financial Aid Refund Policy

When does the University send a student loan refund?

When loans are disbursed to DMU, you will receive a notification, and this will be posted in Populi. DMU receives the disbursements every semester, if the loan amount exceeds the tuition amount due, students should expect to receive a student loan refund (if applicable) within (6) business days from the date of the loan distribution notification. We process student loan refunds via ACH after the add/drop period. The Student Account office needs your banking information to send the remainder of your student loan back to you , please contact the student accounts office via studentaccounts@divinemercy.edu to request a banking information request form.

N.B: If the student is using a student loan and has accepted the loan, we are not going to charge a Late payment fee regardless of the invoice due date.

What if I drop a class? Will I receive a refund?

If a class is dropped during the semester, after already receiving a financial aid disbursement, a refund will not be issued for any resulting credit balance during the same semester. If a course has not already been paid for and is dropped, a refund will not be issued. A course being dropped is not guaranteed to result in a refund.

The removal of tuition and fees associated with a dropped class from a student’s account will generally not take effect until after the Add/Drop period for that course. If you wish to expedite this process, please contact Student Accounts and the Registrar’s office.

If you drop a course after classes have begun, it may be subject to partial tuition fees, based on when it was dropped. To learn about the drop/withdraw refund policies and deadlines, see the student handbook for your program. This can be found on the enrollment services page under “Academic Catalog/Policies.” It is the responsibility of the student to know dates, guidelines, and policies regarding the schools disbursement policies.